Terms of service
Last Updated: August 7, 2026
Welcome to OakNestHome. These Terms of Service govern your access to and use of OakNestHome.store, including all information, features, products, services, content, and functionality made available through our website.
Throughout these Terms, the words “we,” “us,” and “our” refer to OakNestHome. The words “you,” “your,” “customer,” and “user” refer to any person who visits our website, creates an order, purchases a product, communicates with us, or otherwise uses our services.
By accessing OakNestHome.store, browsing our products, submitting information, or purchasing from us, you agree to be bound by these Terms of Service and any additional policies referenced on our website.
Please read these Terms carefully before using our website.
1. About OakNestHome
OakNestHome is an online home décor retailer offering thoughtfully selected decorative products inspired by Scandinavian Rustic living, natural textures, warm interiors, craftsmanship, and timeless design.
Our collection may include wooden wall decorations, macrame shelves, decorative ornaments, wooden sculptures, nature-inspired accessories, wall art, rustic home accents, and related products.
Our business contact information is:
OakNestHome
1929 Green Acres Dr
Cleveland, Ohio 44134
United States
Email: support@OakNestHome.store
Phone: 248-525-4591
2. Acceptance of These Terms
By accessing or using our website, you confirm that you have read, understood, and agreed to these Terms of Service.
If you do not agree with these Terms, you should not use our website or purchase products through OakNestHome.store.
Certain services, promotions, products, or website features may be subject to additional terms. Where applicable, those additional terms form part of your agreement with us.
3. Eligibility
By using our website, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you are under the age of legal majority in your jurisdiction, you may use our website only with the involvement and authorization of a parent or legal guardian where required by law.
You may not use our products, website, or services for unlawful purposes.
4. Online Store Terms
You agree to use OakNestHome.store only for lawful purposes.
You must not use our website to transmit malicious software, viruses, harmful code, fraudulent communications, or any material designed to interfere with the operation or security of the website.
You must not attempt to gain unauthorized access to our website, customer accounts, payment systems, servers, databases, or other infrastructure.
Any violation of these restrictions may result in suspension or termination of access to our services and may be reported to appropriate authorities where necessary.
5. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications, measurements, materials, colors, and other information presented on OakNestHome.store are accurate.
However, minor differences may occur.
Many of our products are inspired by natural materials and handcrafted aesthetics. Products featuring wood, woven fibers, rustic textures, distressed finishes, or handcrafted details may naturally vary in grain, tone, pattern, texture, shape, or finish.
Such variations may contribute to the individual character of each piece and are not necessarily manufacturing defects.
Customers should review product descriptions, dimensions, materials, photographs, and other available information before completing a purchase.
6. Product Images and Colors
We make reasonable efforts to display product images and colors as accurately as possible.
However, the appearance of a product may vary depending on your device, monitor calibration, brightness settings, photography conditions, lighting, and other factors.
Natural wood products can also contain variations in grain and coloration.
We cannot guarantee that every device will display colors with complete accuracy.
7. Product Measurements
Measurements provided on product pages are intended to help customers determine whether an item is suitable for their space.
Small variations may occur due to manufacturing methods, handcrafted production, or manual measurement.
Customers are responsible for reviewing product dimensions before purchasing, particularly for wall decorations, shelves, hanging ornaments, and other products where available space may affect suitability.
8. Prices
Product prices are displayed on OakNestHome.store and may change from time to time.
We reserve the right to modify prices, promotions, discounts, and product availability without prior notice, subject to applicable law.
A price change will generally not affect an order that has already been validly accepted and paid for unless an obvious pricing error occurred.
Taxes, duties, shipping charges, or other applicable costs will be displayed or handled according to the information available during checkout and applicable requirements.
9. Pricing Errors
Despite our efforts to maintain accurate information, occasional typographical, technical, or pricing errors may occur.
If a product is listed at an obviously incorrect price due to an administrative or technical error, we reserve the right, where legally permitted, to correct the error and contact the customer regarding available options.
We will not intentionally use misleading pricing practices.
10. Orders
Submitting an order through OakNestHome.store constitutes an offer to purchase the products included in your order.
After an order is submitted, you may receive an automated confirmation acknowledging that we have received your order.
Such acknowledgment does not necessarily mean that your order has been fully accepted or fulfilled.
We reserve the right to reject or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment authorization problems, obvious pricing errors, unavailable inventory, shipping restrictions, or inaccurate customer information.
If we cancel an order after payment has been successfully collected, the applicable amount will be refunded in accordance with our policies and applicable law.
11. Accuracy of Customer Information
You agree to provide accurate, complete, and current information when placing an order.
This includes your:
Full name
Billing information
Shipping address
Email address
Telephone number
Payment information
You are responsible for reviewing this information before submitting your order.
Incorrect or incomplete shipping information may cause delivery delays, failed deliveries, returned packages, or additional shipping complications.
Please contact us promptly if you notice an error after submitting an order.
12. Payment
Available payment methods will be displayed during checkout.
By submitting payment information, you represent that you are authorized to use the selected payment method.
Payment processing may be performed by third-party payment service providers. Those providers may have their own terms, privacy practices, security procedures, and authorization requirements.
We do not guarantee that every payment method will be available in every country or for every transaction.
13. Fraud Prevention
To protect our customers and business, orders may be subject to automated or manual fraud screening.
We may request additional information where reasonably necessary to verify an order.
We reserve the right to cancel or refuse transactions that appear fraudulent, unauthorized, suspicious, or inconsistent with our payment security procedures.
Legitimate customers will not intentionally be denied service without reasonable grounds.
14. Order Changes and Cancellations
If you wish to modify or cancel an order, contact us as soon as possible at support@OakNestHome.store.
We will make reasonable efforts to accommodate your request before fulfillment begins.
However, once an order has entered processing, packing, fulfillment, or shipping, changes or cancellations may no longer be possible.
If an order has already shipped, the applicable Return and Refund Policy will generally govern any subsequent return request.
15. Shipping and Delivery
Shipping estimates displayed on our website are estimates rather than guarantees unless expressly stated otherwise.
Delivery may occasionally be affected by circumstances outside our reasonable control, including carrier delays, weather, customs processing, transportation disruptions, public holidays, incorrect addresses, or other logistical events.
Customers should review our Shipping Policy for additional information regarding fulfillment, delivery, tracking, and related procedures.
16. Returns and Refunds
Eligible returns and refunds are governed by our Return and Refund Policy.
Customers should review that policy before completing a purchase.
Nothing in these Terms is intended to eliminate consumer rights that cannot legally be waived or restricted.
Where mandatory consumer protection laws provide greater rights than our published policy, those mandatory rights will apply.
17. Natural and Handcrafted Characteristics
OakNestHome embraces Scandinavian Rustic design, where natural textures and subtle imperfections often contribute to the beauty of a product.
Wood grain, knots, tone variations, woven textures, handcrafted patterns, distressed details, and other naturally occurring differences may therefore be visible.
Two pieces of natural or handcrafted décor may not look completely identical.
Reasonable variations of this nature are considered normal characteristics unless they materially impair the product's intended function or substantially differ from the product description.
18. Product Use and Installation
Customers are responsible for using products according to their intended purpose and any instructions supplied with them.
Wall-mounted or hanging products should be installed using appropriate hardware suitable for the wall type, product weight, and surrounding environment.
Where mounting hardware is not included, customers are responsible for selecting suitable hardware.
If you are uncertain about installation, we recommend consulting a qualified professional.
OakNestHome is not responsible for damage resulting from improper installation, misuse, unauthorized modification, or failure to follow reasonable product instructions, except where responsibility cannot legally be excluded.
19. Availability
All products are subject to availability.
Products may become unavailable before our website is updated, particularly during periods of increased demand.
We reserve the right to discontinue products, modify collections, limit quantities, or introduce new products at any time.
If we cannot fulfill an accepted order because a product becomes unavailable, we will provide an appropriate resolution, which may include a refund.
20. Promotions and Discount Codes
From time to time, OakNestHome may offer promotional discounts, coupon codes, bundles, seasonal offers, or other incentives.
Promotions may have separate eligibility requirements, expiration dates, exclusions, minimum purchase requirements, or other conditions.
Unless expressly permitted, promotional codes cannot be combined.
We reserve the right to withdraw or correct a promotion where an error, misuse, or technical problem occurs, subject to applicable law.
21. Intellectual Property
The content available through OakNestHome.store, including website design, original written content, graphics, branding elements, photographs owned or licensed by us, product presentations, and other materials, may be protected by copyright, trademark, and other intellectual property laws.
You may access our website for personal and lawful shopping purposes.
You may not reproduce, distribute, commercially exploit, republish, systematically download, modify, or misuse protected website content without appropriate authorization.
Nothing in these Terms transfers ownership of intellectual property rights to users.
22. Third-Party Services
Our website may rely on third-party services to provide payment processing, website hosting, analytics, fulfillment, communication, shipping, or other functionality.
Third-party providers may operate under their own terms and privacy policies.
Your interaction with certain third-party services may therefore be governed by separate agreements between you and the relevant provider.
23. Shopify
Our online store may use Shopify technology and related infrastructure to facilitate e-commerce functionality.
Use of third-party infrastructure does not change the fact that purchases made from OakNestHome are subject to our applicable store policies and these Terms.
Certain checkout, payment, security, or technical functionality may additionally be subject to the applicable provider's terms.
24. Third-Party Links
OakNestHome.store may occasionally contain links to third-party websites or services.
We provide such links for convenience or informational purposes and do not necessarily control or endorse the content of external websites.
We are not responsible for third-party websites, products, services, privacy practices, or content.
Customers should review the policies of third-party websites before providing personal information or completing transactions through them.
25. User Comments and Communications
If you submit reviews, suggestions, photographs, comments, feedback, or other content to us, you are responsible for ensuring that your submission is lawful and does not violate the rights of another person.
You must not submit defamatory, abusive, fraudulent, obscene, infringing, malicious, or unlawful content.
We may remove or decline to publish content that violates these requirements or applicable law.
26. Personal Information
Personal information submitted through OakNestHome.store will be handled according to our applicable privacy practices and relevant law.
Information may be processed as necessary to fulfill orders, provide customer service, prevent fraud, communicate with customers, operate our website, and meet legal obligations.
Customers should review the privacy information available on our website for further details.
27. Prohibited Uses
You may not use OakNestHome.store to engage in unlawful activities, violate intellectual property rights, harass others, submit false information, distribute malicious software, collect information about other users without authorization, interfere with website security, circumvent technical restrictions, conduct fraudulent transactions, or engage in conduct that materially disrupts our services.
We reserve the right to restrict access when these Terms are violated.
28. Website Availability
We work to maintain reliable access to OakNestHome.store, but we cannot guarantee uninterrupted or error-free operation at all times.
The website may occasionally be unavailable due to maintenance, upgrades, technical problems, hosting interruptions, cybersecurity measures, or circumstances outside our reasonable control.
We may modify, suspend, or discontinue portions of our website where reasonably necessary.
29. Disclaimer of Warranties
To the extent permitted by applicable law, our website and services are provided on an “as available” basis.
Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.
Product-specific warranties, where offered, will be communicated separately.
30. Limitation of Liability
To the maximum extent permitted by applicable law, OakNestHome will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of our website or products where such liability may legally be limited.
This limitation does not apply where liability cannot legally be excluded or restricted, including any rights provided by mandatory consumer protection law.
31. Indemnification
To the extent permitted by law, you agree to be responsible for losses or claims resulting from your unlawful misuse of our website, violation of these Terms, or infringement of another person's rights.
This provision does not require consumers to indemnify OakNestHome for matters for which we are legally responsible.
32. Severability
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary while the remaining provisions continue in effect where legally possible.
33. No Waiver
If OakNestHome does not immediately enforce a provision of these Terms, that does not mean we permanently waive our right to enforce that provision later.
Any waiver must be valid under applicable law.
34. Changes to These Terms
We may update these Terms of Service periodically to reflect changes in our operations, products, website functionality, legal obligations, or business practices.
The latest version will be published on OakNestHome.store.
Where legally required, material changes will be communicated appropriately.
Your continued use of the website after an updated version becomes effective constitutes acceptance where permitted by applicable law.
35. Governing Law
These Terms will be governed and interpreted according to applicable law, taking into account any mandatory consumer protection rights that apply based on the customer's location.
Nothing in these Terms is intended to deprive consumers of protections that cannot lawfully be waived through contractual terms.
36. Entire Agreement
These Terms of Service, together with our Return and Refund Policy, Shipping Policy, Privacy-related disclosures, and other policies expressly incorporated by reference, constitute the applicable agreement governing your use of OakNestHome.store and purchases made through our store.
37. Customer Support
We believe that good service should feel as welcoming and uncomplicated as the homes our Scandinavian Rustic collection is designed to complement.
If you have questions regarding these Terms, an order, a product, payment, shipping, returns, or your shopping experience, please contact our customer support team.
OakNestHome
1929 Green Acres Dr
Cleveland, Ohio 44134
United States
Email: support@OakNestHome.store
Phone: 248-525-4591
By shopping with OakNestHome, you acknowledge that you have read and understood these Terms of Service and agree to the provisions applicable to your purchase and use of our website.